Today, I’m talking with , the CEO at , the retail operations platform for retailers, wholesalers, and brands. Brightpearl was in bad shape when Derek took the helm, but since then he’s led the retail operations platform from stagnant growth to more than $12 million in revenue, nearly 1,400 customers worldwide, and managing more than $3 billion in orders. In our chat today, we dig into this 2-year transformation and cover everything from how he diagnosed the problems to how he got the buyin to solve them. Successful turnarounds are so hard to pull off and whether you’re struggling or thriving Derek’s insights will help you build a better, more durable business.