Episode Transcript
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1:12
Hey guys , welcome to the Breakthrough Hiring Show . This is
1:14
James Mackey and we have Joel joining
1:16
us again on the show . Joel , thanks for being here , man , I'm looking
1:18
forward to working more with you Everyone
1:20
. Just so you know , joel's gonna be coming on twice a month
1:22
to record with us and talk about all things
1:25
. Talent acquisition .
1:26
Yeah , great to be here again , James . I'm excited
1:29
just for this series as well , Like we were
1:31
just talking right before the show show
1:33
. It's like we got two unique perspectives
1:35
business owner leadership
1:39
and then I definitely , I think , have
1:41
more of that employee lens . I'm
1:43
not an employee , I run a business , but it's a solo
1:46
business , so I'm
1:48
excited just to get into the topics that we're going
1:50
to talk about .
1:51
Yeah , and so I'm glad you brought up what's going on
1:53
with non-competes right now . So I think that'll be
1:55
a good first place to start . So we
1:57
had the Federal Trade Commission come out saying they're announcing
1:59
rule banning non-competes . I think that
2:02
there's this concept of a high level non-compete
2:04
where the very basic argument
2:06
would just be to determine if
2:09
a non-compete is reasonable
2:11
or unreasonable , just in theory
2:13
, right , is it okay for companies to
2:15
have non-competes , or should
2:18
the power just be completely from an employer
2:20
perspective or employee perspective ? But I think
2:22
what would be more valuable for our
2:24
conversation too is just really getting into the nuance
2:26
of that . The reality is that the answer
2:28
is probably somewhere in the middle . To rule out non-competes
2:30
completely seems quite ridiculous , and this
2:32
idea of a non-compete . In order to compete
2:35
, we have to maintain competitive advantage
2:37
or need to try to attempt that . So we have
2:39
to consider that . And then we also have to make
2:41
sure that we are giving folks enough
2:43
mobility within their industry and their career
2:46
to be employed and to
2:48
thrive , and I think we have to take both of those things into
2:50
consideration . You can't have a
2:52
competitive market without folks doing what they need to
2:54
do to compete . But then you also can't have
2:56
a market in which people don't have the ability to change
2:58
employers and use their skill set
3:00
. So both of those
3:02
things are important for the economy and you can arguably say
3:04
they're important from potentially like
3:06
a moral perspective as well . So I think
3:08
we could dive into this and because FTC
3:11
doesn't do a very good job outlining the primary
3:13
, like the nuance to this , maybe we could also just discuss
3:16
, okay , when it comes to these findings
3:18
, what are the top things that should be considered and
3:20
what would be a reasonable middle ground
3:22
. Or you might have different perspectives
3:25
than I do , but
3:30
we can discuss , like where is that middle ground
3:32
? What ?
3:33
does seem fair and what should be considered with a kind of a this type
3:35
of rule ruling , right , yeah , yeah . And look , there's
3:38
a couple of people on social media that I think have done a good job . There's a page on
3:40
, I think he's on tiktok and instagram , attorney
3:43
ryan I don't know if that's like the full
3:45
, his full name , but it's . He's name's
3:47
ryan and he's an attorney and that's somewhere in
3:50
in the screen name . But I know he's done a
3:52
lot of content on it and breaks it more down
3:55
, and he was a guest on
3:57
a podcast right after I was on the podcast
3:59
and they said that he did a great job breaking
4:02
things down . So I think a lot of this , too
4:04
, is who you're listening to , and obviously
4:06
I would want to defer to
4:08
attorneys and lawyers people that kind of understand
4:10
the full context . But I think
4:12
what's interesting is in our industry
4:14
, like the recruitment industry , particularly
4:17
recruitment agencies non-competes
4:20
are always it's just
4:22
a huge deal for people like moving companies
4:24
. They are definitely something
4:26
I think employers within our space
4:29
use to keep people and
4:31
sometimes not
4:33
in the right way . Right If you're billing
4:35
a lot or you're a top biller , there's
4:37
definitely been leadership in the right way . Right , if you're
4:39
billing a lot or you're a top biller , there's
4:43
definitely been leadership in the past that have kept people in environments that aren't great as
4:45
well . So I think that for our industry , it really is going to be interesting
4:48
to see how that would play out , and
4:50
it's also just interesting to see comments
4:53
from people in our industry and
4:55
I've just seen some interesting posts
4:57
on linkedin , obviously but it's
4:59
it just brings up the question of like
5:01
why people do this and , like you said
5:04
, there's the middle ground , right , and and
5:06
I think if you're somebody who's leaving a company , you
5:08
want to act ethically and you want to do the right thing
5:10
. But in the same token , it's like employers
5:13
. You know , sometimes you do have to let people go
5:15
and you don't want to like , you
5:17
don't want to make it too , don't want to be . Because I've
5:19
been threatened with non-competes before , like I remember
5:23
leaving a company one time . I'd only been at the company for
5:25
a short amount of time and I got
5:27
hit hard with like huge
5:30
email , like really aggressive
5:32
, like tone . I'm like dude . I've been there
5:34
for six months , I've got four clients
5:36
imagine
5:38
what it would be like if I had a big book of business
5:41
and I was like , wow , and ironically
5:43
I was leaving the company because they didn't have a good culture
5:45
, so it was just reinforced , and then other places
5:47
I've left . There hasn't been much
5:49
of a conversation around it , it's just been like , all right , do
5:52
the right thing and what's right . We
5:54
know what's right and I
5:57
think that's that middle ground we're talking about yeah
5:59
, there's like the middle ground .
6:00
So , like it's on some like attorney
6:02
website , I could drop the link in the position
6:05
description , but that's saying that it does not banner
6:07
other restrictions like confidentiality or
6:09
non-solicitation provisions , which is what I was going
6:11
to get at because wait a second here like there is
6:13
a middle ground . That's important and we don't want
6:15
to make it difficult for people
6:17
to be able to move , to have mobility within their
6:19
career . That's , I think , just very important
6:21
. You could argue from like an individual or
6:24
from like a moral perspective in how we treat other people , wanting
6:26
people to be able to do well in their lives . But it's also
6:29
important for the economy and
6:31
you could argue it is important for competitive . It
6:33
is important for competition , right , you want to compete
6:35
too ? No-transcript
7:04
that . And same thing here it's saying that it's
7:06
not going to ban things like non-solicitation provision
7:08
. For instance , in the instance of a recruiting agency
7:11
, it sounds like you could still have non-solicitation so
7:13
folks don't go after your
7:15
existing their customer base , and
7:17
I think it's . It would be nice to say we live in a world where it's
7:19
like all right , everyone , let's
7:26
do the right thing . But the reality is that like people just often don't People have a really
7:28
good ability to rationalize their decision-making and come up with some kind
7:30
of like moral theory , that kind of supports whatever
7:32
, like very self-centered approach that they have
7:34
or decision that they make . And employers
7:37
do that and individuals have that , and
7:39
so I honestly do think that every
7:41
company , every hiring
7:43
contract , should have something
7:46
like a confidentiality or
7:48
non-solicitation , some
7:50
variant of those terms , where
7:52
there should always be a conversation
7:54
around what is it going to look like
7:57
when we're no longer working together , like
7:59
we should be entering the relationship and knowing
8:01
what it's going to look like when we leave
8:03
the relationship . Yeah , I
8:06
think that's just like a very important thing to
8:08
do , and it should . Again , it should strike a middle
8:10
ground where you're trying to ultimately
8:12
do uncover what the right
8:14
thing is Right .
8:16
Yeah , and look , I think whether
8:18
you're in a recruitment space , whether you're in the
8:20
tech space , whatever , whatever space
8:22
you're in , that it's always smaller
8:24
than you think it is . And I think that's
8:27
where and I've just learned this over
8:30
time right , you're gonna run into
8:32
a lot of the same people
8:34
and when , and especially in the recruitment
8:36
industry , it's like a lot of people know each other and
8:39
how you treat people really it doesn't matter
8:41
. And I think I just
8:43
again I look at my situation where I
8:45
got hit with something it seemed like really
8:48
extensive the client that
8:50
one of the clients I had , who I known
8:52
, this client , this connection at this company
8:54
for years , before I even started
8:56
working at the other company , and it was like they
8:59
went and tried to get more business but I
9:01
wasn't there . And the client was like , yeah
9:03
, I wasn't really doing like business with
9:05
your brand , I was doing business with joel
9:08
, but then I didn't . I was
9:10
like you know what I'm gonna honor , because
9:13
this is something like in business again , it's like just
9:15
honoring what you say you're going to do
9:17
, being trustworthy , those
9:19
things still matter . And so I think that's where
9:21
I think
9:23
there is just a balance and I'm like , if
9:25
you're doing things right as a company , from a company
9:28
perspective , I don't think you
9:30
have much to worry about . And if you're doing things right from an individual
9:32
perspective
9:34
, I don't think it's this huge thing
9:36
that's going to have a huge shift , because you should just be doing . You're
9:39
going to know what's morally right . If I'm working at a company I'm not going to
9:41
take , go , start reaching out
9:43
to the biggest account at that company .
9:45
But the issue is that people do that . Honestly
9:48
, I've always been very flexible when it comes
9:50
to non-solicitations . I don't think we
9:53
might have . I don't even think we for a lot of the folks
9:55
that we onboarded , we didn't even really
9:57
have non-solicitations . It was more
9:59
just approaching this relationship in terms
10:01
of good faith . And the reality
10:03
is , even if you have those , there's going
10:05
to be and particularly in services companies
10:08
, there's going to be people who just
10:10
don't really see the world
10:12
that way . They're going to try
10:15
to take customers , they're
10:17
going to do these types of things . I will just
10:19
say that there have been situations
10:22
that I've seen , particularly over the last year or two , in which we
10:24
had to go through layoffs and then we find
10:26
out that , okay , we had a couple
10:29
of situations in which somebody started competing agency
10:31
and was actively
10:33
targeting active customers and people
10:36
have this way too of human
10:38
nature Any
10:40
success that anybody's had in their career , it's
10:42
all because of them . They don't look
10:44
at A lot of the times , they don't look at the folks that
10:47
helped them get to where they are , they don't look at the resources
10:49
available to them . There's no sense of
10:51
respect and I think
10:53
that there needs
10:55
to be rules in place to where
10:57
everybody again decides what's
11:00
life going to look like for everybody when we're no
11:02
longer working together , because
11:05
the reality is that it just takes one . That's the
11:08
issue . 90% of people can ask
11:10
work in an ethical way , but
11:12
then you'll get one person who will just go
11:14
for the jugular and try to take all
11:16
of your customers and have some kind of moral
11:18
entitlement to believe that they're doing the
11:20
morally right thing . They might speak to
11:23
my one and only responsibility is to my
11:25
family . Therefore , I can do whatever
11:27
I need to do in business to justify that end or
11:29
whatever kind of moral framework that they're working
11:31
under . And that's not to say
11:33
that one moral framework is right
11:36
and another one is wrong . But again
11:38
, it's important for everybody to , I think , get
11:40
clear on exactly
11:43
what we're going to do , what life should
11:45
look like when we're no longer together . And
11:47
then , yeah , on the non-compete side , yeah , I think
11:49
there's a lot of companies , particularly in staffing and recruiting
11:51
, where the non-competes are just ridiculous man Like
11:54
IT staffing , so
11:57
I can't get a job doing it recruiting
11:59
yeah , and the other company
12:01
yeah , it's nuts and
12:03
and I'm not advocating for that and you see those like
12:05
in a lot of like old school staffing
12:08
companies , the , the big staffing
12:10
companies , particularly . You see that a lot , probably
12:12
nationwide , but particularly I see that a lot in like the dc
12:15
market , which is a little bit more old school conservative
12:17
. You see a lot of these like big non-competes
12:19
and I'm definitely not advocating for those either
12:22
. Like those are incredibly
12:24
too rigid and wide in scope .
12:26
I think that those are probably the one . Those are
12:28
probably the policies that are like that
12:31
, they're targeting or that are
12:33
really at risk to be changed . Like
12:35
you said , they're just rigid and not
12:38
really . They're not helping people in their
12:40
career and it's just , it's doesn't .
12:42
But yeah it's just , it's honestly
12:45
, it's not even giving
12:47
a competitive advantage to
12:50
the organization because all of the organizations
12:53
are doing it , yeah . So
12:55
what is the from a competitive perspective
12:57
? What advantage if we just outlaw it for everyone
12:59
, then it's not going
13:02
to impact the competitiveness
13:04
of these
13:06
agencies . It's not like these agencies have intellectual
13:09
property , right , we
13:11
need to enforce non-solicitations , right
13:14
. Like the biggest assets that
13:16
services companies have are
13:18
relationships , yeah
13:20
, and so there should be something to go
13:23
in with that . But I think alongside
13:25
of that is yeah , I don't think there should
13:27
be non-competes toward people
13:29
working in their field . That's
13:31
just , it seems
13:33
dumb . And I've been in that situation where
13:35
I worked for a
13:37
company that had those all-encompassing
13:40
non-compete situations
13:43
. They're not enforceable , but the issue is that
13:46
people don't want to spend the money to
13:48
get an attorney , or they probably don't have the money
13:50
to get an attorney . So there's also this perspective
13:53
of fairness and equity and
13:55
the reality is , if you work for a billion-dollar company
13:57
that hits you with a non-compete , there's
14:00
no . And
14:03
from a fairness perspective
14:05
or a justice perspective or any
14:07
kind of moral thought
14:10
process , it doesn't seem right for
14:12
an individual to have to defend
14:14
themselves against a billion-dollar corporation
14:16
when it comes to a non-compete . That
14:19
is wrong . I think
14:21
it's morally wrong , and so
14:23
I do think that that's great If we're
14:25
ending that type of stuff . I'm
14:27
100% okay with that , as long
14:29
as intellectual property is protected
14:31
. Confidentiality and non-solicitation
14:34
, particularly for services companies incredibly important
14:36
that's like . The primary value that
14:39
a services company has is predictable cash
14:41
flows and relationships . That's
14:43
the business . So if you're
14:45
doing something to the detriment of that , then
14:48
exactly I would say arguably you're doing like the morally
14:50
wrong thing and companies need to
14:52
be legally protected from people like that .
14:54
Yeah it goes both ways it goes both ways
14:57
yeah , and I think uh
14:59
, I mean we were talking about it before . I think you
15:02
know , let's say , you set up a competing agency , right
15:04
, and you have the non-solicitation after
15:06
people who are in the same space , because
15:09
I remember there was one time where it was like you can't
15:11
go after any like even prospects , and
15:13
I was like , what's a prospect ? So when you email
15:15
two years ago , that's in your database as
15:17
a prospect . It doesn't make any
15:19
sense , so it's . But I think
15:21
, like we'll see and
15:31
I've been talking about this more and more I think within the recruitment space
15:33
, I think we're going to see a lot more like individuals popping up and we've already seen it
15:35
. It's just a lot more kind of fractional solo shops and I just think
15:37
, because the technology is
15:40
so cheap nowadays , because easy to
15:42
set up a business , like I think and I think some people
15:45
are aware of this , other people might not be it's like that's up a business , and I think some people
15:47
are aware of this , other people might not be it's like there's technology now
15:49
or there's technology in the near future where you can
15:51
build a website in 10 minutes
15:53
with AI and it will build you
15:55
a decent website , and obviously you're going to have to if you
15:57
want it to stand out , you're going to have to work on the copy
15:59
and get creative and all that type of stuff and
16:09
there's probably more value in that . But you know you can buy a pretty healthy
16:11
tech stack at but did under a thousand dollars now , which is just that was that would have
16:13
been unthinkable 20 years ago , and so I'm
16:16
not saying like then , oh , there's no use for them
16:18
. Like large agencies , of course there is
16:20
. It's like google if they need to hire a
16:23
thousand people or two thousand people , I'm
16:26
not going to go to a one man band for
16:28
that or a solo shop . They're going to need a team
16:30
. But I think what I've
16:32
noticed within our space is you have a lot
16:34
of agencies , particularly like contingent agencies
16:37
, that they never scale . They
16:39
never get past six to ten people
16:41
. Cultures aren't great , but
16:44
a lot of those people stay at those companies because
16:46
they've been there , they built up a book
16:48
of business and they have a non-compete and
16:50
they and , but they're worried
16:52
about leaving and again it's like a difference
16:54
between the non-solicitation and the non-compete . But
16:57
I think those are the types of agencies
16:59
and then like the huge ones , like you say , that
17:01
just don't have good cultures . I
17:04
I think more and more people
17:06
are going to and
17:08
I think it's just such an entrepreneurial space . Anyway
17:10
. I think it's going to open up some opportunity
17:12
for people , and I think the recruitment
17:15
agencies that have good cultures , that genuinely
17:17
care about their people , I think
17:19
they're going to be able to get some really great talent
17:21
as well , which is exciting for them . And those are the companies
17:24
I want to win . I love hearing about the companies that treat
17:26
people right in our space and train people
17:28
and care about the employees do
17:31
great work . And unfortunately , that's not always the case
17:33
.
17:34
It's not , and I think that's what you're saying in terms of
17:36
people feeling like they're handcuffed to a company because
17:38
their book of business or whatnot is at
17:41
that company . That's right
17:43
and again , I think there's a middle ground to be had , like
17:45
taking a step back , if you really want to think about this
17:47
, if we really want to break this down logically
17:50
and understand the fundamental arguments for things
17:52
like non-competes actually comes from something
17:54
called social contracts , which is
17:56
from Thomas Hobbes' political theory , and
17:59
basically what he's stating is that anything
18:01
is better than the state of nature , which is brutal short
18:03
. So you're trading certain
18:06
liberties in order to function
18:09
as part of a society in which
18:11
that's going to protect your life , your
18:14
property liberty
18:16
. You guys can look into it if you want , but
18:18
the point is this idea of social contract
18:20
between a government structure and an individual
18:23
so that we don't have to live in nature , which is
18:25
we'd be fighting for our lives , people would
18:27
be trying to steal our stuff , there'd be no property rights
18:29
, we'd probably be dead . We'd all die
18:31
a lot younger than we are right now , and
18:34
so it's like finding that middle ground of what now he believed
18:36
, and it didn't matter how bad a government was , you don't have the
18:38
right to overthrow it , because living
18:40
under an oppressive government is still better than living in nature
18:43
. So that's a very like absolutist
18:46
, almost like a severe way of looking at it . It's not balanced
18:48
, and so I think it's like a middle ground
18:50
is okay . We have these social contracts . There are benefits
18:52
to being employed , right , we're going to receive
18:54
a salary , we're going to receive benefits like healthcare
18:57
, we're going to receive potentially paid time
18:59
off and in return for that
19:02
, I'm going to trade some of my liberty
19:04
, some of my freedom
19:06
, to a , and what we
19:08
have to decide is what is a reasonable
19:10
extent . I don't think we should look at it
19:12
like a Thomas Hobbes perspective of like an oppressive
19:14
government is still better than no government . Therefore , so an
19:17
oppressive employer is still better than no employer . Like we should strive
19:19
to have a just and fair society
19:22
, and that's what I think the real . The conversation
19:25
here around non-competes . It's a lot bigger
19:27
. It's not just about impacting day-to-day . It's like literally
19:29
how we view structure in society
19:32
and how we think about structuring
19:34
our country right , like what are our actual values
19:36
and what's a fair mental ground . So I
19:39
think it just comes down to understanding . Whether
19:41
it's you being a member , a citizen of a country
19:44
or an employee at a company
19:46
, or part of your friend
19:49
group or part of your family group , there is
19:51
a certain level of social contract
19:53
in your intimate relationship , it doesn't matter . There's a social
19:55
contract in which you are giving up some
19:58
liberty in return for the benefits
20:00
of being part of X
20:02
group , right . And there
20:05
are some things that seem to be reasonable
20:08
in terms of giving up non-solicitations Okay
20:10
, if I'm going to have the benefits of this
20:12
W-2 salary , of the healthcare
20:14
, of the paid time off , I
20:17
am in turn willing to give up a little
20:19
bit of liberty and say , should I leave
20:21
this employer , I am not going to solicit their
20:23
customers . That to me seems very
20:25
reasonable . Or I'm not going to leak
20:27
confidential information . What doesn't
20:29
seem reasonable is a social contract in which power
20:32
is granted too much in
20:34
one direction or the other . And
20:37
I think when you start to get into these overarching non-competes
20:40
, you start to get into this what we
20:42
would consider , from a political theory perspective , oppressive
20:44
government , like you start to get into this oppressive
20:47
situation in which too much power
20:49
is yielded by the employer
20:51
to the detriment of the individuals
20:54
, and I think that's like where
20:56
we have to strike the middle ground here .
20:59
Personally , yeah , yeah
21:01
, no 100 , and yeah , it's
21:03
super . It's interesting . You say , though , it's like a shift
21:05
in in , like it's bigger than the actual issue . Right , it's not . It's interesting . You say , though , it's like a shift
21:07
in in , like bigger than the actual issue . Right , it's not just
21:09
about non-competes , like we're talking
21:11
about bigger , bigger things . One of the things
21:14
I've been thinking about a lot recently , as well as
21:16
just these kind of like changes in mindset
21:18
with how people are viewing
21:20
work , and I'd be curious to get your take
21:22
as , like somebody who employs
21:25
people , you obviously are working with
21:27
clients as well , so I know your team's
21:29
maybe you're not necessarily having the recruiting
21:32
conversations , but your team is are
21:34
you starting to see like just a shift with just
21:36
even how people
21:38
are viewing work as a whole
21:40
? Have you seen shifts in mentality
21:43
? What's ? Because I think it all ties together
21:45
. Right , it's just how we're viewing these work
21:47
and employee-employer relationships
21:49
. What sort of shifts
21:51
are you seeing , or have you seen , or are
21:54
there any shifts taking place ?
21:56
I think there are , and I think some of these shifts are going
21:58
to be long-term . Right , like
22:00
we're just country culture
22:02
, we're moving in a certain direction
22:05
. Right , there's a greater shift occurring . Some
22:07
of it's going to be shorter lived . Right , it's somewhat
22:09
seasonal . Right , we're
22:12
coming . We're still in a suppressed
22:14
market where limited
22:16
jobs and layoffs these are
22:18
big problems and I think whenever
22:21
you're in a situation in which people
22:23
are going through trauma to
22:25
some extent or difficult times to some extent
22:27
, there usually is a realignment when it comes
22:29
to value systems . Right
22:32
, it's easy , like when we were seeing the growth market
22:34
in tech a few years ago let's go back
22:36
to 2021 . Or , if you want to go back to pre-COVID
22:39
times , when we had that insane growth market for close
22:41
to 10 years , when things are going really well
22:43
, a lot of the times , people start to pour
22:45
their sense of identity and bend
22:48
their values more towards who they are professionally
22:50
. They get this sense of pride
22:52
and accomplishment . Things are going really well . We
22:55
all , probably , are guilty of this
22:57
, patting ourselves a little bit too much on the back when
23:00
it comes to the outcomes that we're producing
23:02
, producing
23:08
and then what happens is when you go through winter professionally and you start to see
23:10
all those things get stripped away your job title , your identity , your income , everything
23:12
that you worked so hard to build over the past
23:14
decade is just taken from you . And
23:16
it's like when that type of stuff happens
23:18
, you start to see this value realignment where you're like
23:20
wait a second , who am I if
23:22
I'm not ? My career I thought I was this
23:24
person , but I guess I'm not . Who
23:27
am I ? What matters ? And you start thinking about okay , what
23:29
about my health ? My health is suffering right
23:31
now because of all the stress and all this type of stuff . My
23:34
relationships are suffering because of the stress . And
23:36
you start to realize , okay , the family relationships
23:38
, health . And you start to see this rebalance
23:41
. And people have just gotten burnt
23:43
out so bad over the past several years
23:45
that their mindset has
23:47
shifted to essentially
23:50
valuing these other things , which , quite honestly
23:52
, this is why sometimes , to
23:54
some extent , there's caveats to this . It's
23:56
not an absolute statement , but everybody
23:59
needs hardship in their lives
24:01
because that is what aligns
24:04
our values or helps us prioritize
24:06
and understand what really matters . So
24:08
I think some of that's happening , but I think it was
24:10
also going to happen .
24:11
It's been a long time since we've been . I just
24:13
think the last time I guess COVID
24:15
was that was just such a bizarre
24:18
. And then just seeing like the shift right after that
24:20
, so quickly it was . I just
24:22
did a post today about like recruiters and
24:24
how and I was like typing
24:26
. I was like I was looking at it . I was like , oh man
24:29
, in 2021 , they were like
24:31
more valuable than engineer not more valuable
24:33
, but it was harder to find a recruiter than an
24:35
engineer . And I'm like and I looked at the
24:37
date and I'm like we're 2024 . That was
24:39
three years ago and I'm like this is just
24:41
last four years . It's just been a complete
24:43
blur . But Last four years has just been a complete blur . But then before
24:45
that , it was like we
24:47
had a good run . It's like really like that 2008
24:50
to 2011 . And
24:53
then it was almost like a decade of just everything's
24:55
growing , everything's good , everything's stable
24:57
, everything's good , like we're at good times , and
25:08
so for a lot of people , it's like all of the things we're going through with inflation and
25:10
interest rates and global news , it's it's . It's just like a tougher time . And I 100 agree
25:12
with you though that and I will make it an absolute statement
25:14
I think the tough things in
25:16
life are difficult things in life . They teach
25:18
you more about yourself than the easy things in life
25:21
, like I just think that's a principle , right
25:23
you never know what you're made of unless you
25:25
face adversity .
25:27
Yeah , you never know what you really , what you value
25:29
. You never know how you're going to act . It's like this , you're
25:31
right , and that's a big part of it . So I
25:33
think for some people it's
25:39
going to be a permanent shift . I think for some people , when the market does start to come
25:41
back , stronger recruiters or otherwise , you're going to enter , like summer
25:43
and fall seasons and people
25:45
are going to forget that winter exists . It's
25:47
, somebody has a health issue and they're
25:49
like , oh my God , I should have called my mom more . I got
25:51
to , I got to go talk to , I got to do this , I got to do that
25:53
.
25:54
Yeah .
25:54
And then they're okay , oh shit
25:57
, I'll do that next month , like you , immediately go
25:59
back to your old way of thinking it's
26:07
that's going to happen to . I do think that and I'm referring to the people that are like our
26:09
age or maybe older than us or a little bit younger I think one of the things you talk a lot about
26:11
, like Gen Z and their approach to work . I think that's like different . I think there's
26:13
two things going on here . I think like one is very
26:16
situational , based on the economy of the past few years
26:18
, and that impacted people's values and how they view their
26:20
work . And then I think there's also one
26:22
thing that you talk a lot about is the younger generation entering
26:24
the workforce , which are also viewing
26:26
work differently too . But I do think it's nuanced
26:28
, it's different , yeah .
26:29
I just I've been . I talk a lot about this
26:32
on some of my other social channels outside
26:34
of LinkedIn , because I just think maybe
26:36
there's more of like a platform to be able to do
26:38
that . But it's even . I just think about like
26:40
how work was with
26:43
like grandparents you
26:47
don't hear a lot of like grandparents necessarily talking about the culture
26:49
and like trying to find meaning and purpose . It was like a lot of people were like clock
26:52
in , clock out and obviously it was like a lot of those
26:54
jobs were like manufacturing and they
26:56
were those types of jobs and they paid well
26:59
or they paid enough to be able
27:01
to buy a house and do these different
27:03
things . And now it's just
27:05
less history . Right , it's
27:07
just not the time we're in . But also
27:09
you have this just development of again
27:12
we just talked about it earlier Like it's just cheaper
27:14
to start a business than before . There's a lot of
27:16
tools out there that if you know
27:19
how to use them , you could do a lot Like . I
27:21
look at some of my local businesses around where I'm
27:24
at and I've talked
27:26
to people who own these businesses and
27:28
start asking them like how
27:31
are you using kind of any AI for things
27:33
? Or like what kind of technology you're using and they're not
27:35
using anything . What are you doing for
27:37
marketing ? Oh , it's word of mouth and I'm like . And
27:40
then you have this like other breed of
27:42
people who are like typically they
27:44
skew younger because it's just that they maybe just
27:46
they have more technology , they grew up with it , they're more
27:48
familiar with it , more , a little bit more
27:50
open-minded sometimes , and they're like yeah
27:53
, like I'm like . I got a cousin who just
27:55
, like on the side , learned how to do SEO and
27:57
then just start building businesses , start
27:59
building web pages for local businesses
28:02
, and just started funding following leads , and
28:04
so he'll just build a website and after six months he's
28:06
the number one ranked in the
28:08
search and he starts getting calls and just sells
28:10
those leads . And so you have
28:12
kind of people who are just thinking differently , like
28:14
that , and then it's . I
28:16
was on a podcast recently and they were
28:18
this guy's got gen z kids and he was
28:21
like just asking him about like , jobs and career
28:23
, and they're like I don't really know . And he said gigs
28:25
and they're like oh , yeah , I know gigs . And
28:27
then they were talking again and they were like
28:29
his kids are like yeah , google's for boomers and
28:32
I use chat , gpt to find out things . Yeah
28:35
, like , or I go to tiktok to find out things or I go
28:37
to youtube , but yeah , I never use
28:39
google . And you're like what
28:42
? Yeah , and I
28:44
think a lot of these changes they happen like
28:46
subtle and they happen quickly . But I
28:48
think like again , like that work relationship
28:50
, like it's just . I think people have seen
28:52
like this whole idea of like loyalty for a
28:54
long time . I just don't see that
28:56
being a thing for people coming into
28:58
the workforce . I think there's a lot more mentality of , hey
29:01
, career is a longer term , I
29:03
want to learn as many skills as I can , and I think
29:05
employers it's just learning . How do you make that symbiotic
29:08
to where you're working with people in this
29:10
type of new culture as well ?
29:13
Yeah , I don't know if it was like people talk about the concept
29:15
of loyalty so I would stay with a company for a long time
29:17
. I don't know if loyalty should
29:20
we even really be using the term loyalty
29:22
? The economy was so different back then and people didn't
29:24
jump . There
29:31
was also impressions of folks that moved around a lot more and there was a lot more I think , even probably
29:33
more so leverage on the employer side . But when it came to employment opportunities
29:35
which meant that when people got in with a good company
29:37
they really didn't want to leave there
29:39
was a lot of factors that contributed to
29:41
that . Now the employees do
29:44
actually have a little bit more power
29:46
, particularly in spaces where there's skill gaps
29:48
, which is traditionally was tech , not
29:51
so much anymore . There's a big shift happening there . I
29:53
still think that loyalty can
29:55
have a role , but a
29:57
role in a healthy relationship
30:00
in which there is shared decision-making
30:03
, shared level of influence . There
30:06
still are opportunities , loyalty or
30:08
not , in which you can make long-term
30:10
relationships work within the context
30:13
of an employer and employee . But
30:15
that really just comes down to
30:17
values and how you treat people
30:19
and the type of people you recruit , and are
30:21
you really treating them like partners and giving them
30:24
equal say when it comes to the
30:26
relationship and the reality is a lot . Equal say when it comes to the relationship and the reality is , like
30:28
, a lot of the times , that isn't the case and maybe
30:30
at some points it doesn't even make sense for that to be the case
30:32
. So that's okay . But we even like when
30:35
it comes to like shorter tenures and stuff . Steve
30:38
Cadigan , first CHRO
30:40
of LinkedIn , who's come on the show a few times
30:42
. I think one of the things he always talks about is like the
30:44
biggest tech companies in the world , like what you're talking about , like
30:46
Oracle , linkedin I'm
30:48
blanking on a few right , but with these
30:50
, a lot of these big companies , these tech companies
30:52
that are disproportionately adding the most value
30:55
in the marketplace , all of
30:57
them , when they were going through the hyper growth in
30:59
the early days and the growth stages , all
31:01
of them had employees with average tenures under
31:03
two years . All of them .
31:05
Exactly .
31:06
Like LinkedIn , when they scaled from a few hundred people to
31:08
a few thousand and ultimately became like a billion
31:10
dollar company . Average tenure of FTEs
31:12
, full-time employees nine months . So
31:16
it's like this concept . To derive
31:18
value from an employment relationship , you
31:20
need to retain folks for
31:22
two to five years . If you're not structuring
31:25
roles in such a way which you're not getting value within
31:27
the first month and you can't be
31:29
better off as a result of the employee being there in six
31:31
months , you're really not doing your
31:33
job . Now there are some enterprise account
31:35
executives with 18-month sales cycles . There
31:38
are exceptions . It's not absolute , so let's not focus
31:40
on all the little nuance . But as a general statement
31:43
, companies need to understand
31:45
how to get people ramped up
31:47
faster . Make get . Make
31:49
sure they get a return on investment , return on capital
31:51
look at it that way faster . Make
31:54
sure that they can prevent knowledge gaps so
31:56
when people leave , they can ramp up a new person faster
31:58
. Make sure they have a good talent acquisition
32:00
program in place so they can quickly plug somebody
32:02
else in like those
32:04
motions are more important now than ever
32:06
. But the idea of tenure
32:08
, it was never necessary . You see
32:10
, the most successful companies in the world didn't
32:13
have folks with good tenure and I think now
32:15
it's just . This is becoming largely due to the economy
32:18
, but then also due to , as you said , it's a generational
32:20
thing as well . I do think it's a trend
32:22
that's going to continue and , I think
32:24
, a lot of roles . It's perfectly fine
32:26
for there to be six to nine-month
32:28
engagements , I agree , and
32:31
honestly , there's more fluidity , there's a benefit from
32:33
the employer side . You don't want fixed costs on your profit
32:35
and loss . I don't want that .
32:38
I think you got to look at the roles . Recruiting
32:40
is such a great example , right . Because
32:42
, it's like a seasonal
32:45
function , because
32:48
there's no way that company is just going to grow
32:50
at the same rate forever . It's
32:52
always going to have times of
32:55
scaling and okay
32:57
, we're hiring more and you're going to have times
32:59
where you're not hiring as much . So it's just a complicated
33:01
thing . Sales , you could argue
33:03
, is maybe one of those roles where you
33:05
can always do with more sales . But there's limits
33:07
on that too , right , because you can't always just
33:09
take on unless
33:12
you may . Obviously , tech is a lot scalable
33:15
, but depending on how scalable your business is doesn't
33:17
mean you're always going to need salespeople . So I
33:20
think it's just looking at your role and going , okay
33:22
, is my role one that's just always
33:24
going to be needed ? And then going , okay , maybe it
33:26
won't be , and I think you're always
33:28
going to have a core group of people in
33:30
an organization . I don't think that
33:32
could go away . Like you're going to have people
33:35
who are there for a long time , who are
33:37
committed . But I think it's just weird
33:39
. We just got into this place of that's every employee
33:42
then . Or it's like early career people
33:44
, like when you're
33:46
early 20s . It's just ridiculous
33:48
to think that you're like interviewing people and asking
33:50
them like , oh so where do you see yourself in five
33:52
years , early 20s ? Put yourself in that position
33:54
. Where were you in early 20s ? Were you really thinking
33:57
about five years in the future ? There's a lot that can happen
34:00
in five years , in your early 20s , and
34:02
so it's like looking at , maybe
34:04
it's okay for this short
34:06
term and for these projects and for this agreed
34:08
work . We want your loyalties
34:11
. Just
34:18
we want you to work hard and we want to be focused and we're going to pay you appropriately for that and we're going to have this . I love what you
34:20
said . I think it's more of this understanding of like partnerships , like employer
34:22
partnerships , rather than it just being like
34:25
almost hey , I'm just going to be committed
34:27
, no matter what . I think I think for employees
34:29
like if you can understand this and go all right
34:32
, obviously we've got things like ai and
34:34
technology's moving really fast , so
34:36
does it even make sense for us to even
34:38
look long-term , because we don't even know where our business is going to
34:40
be long-term . So it's almost like being
34:42
able to have those conversations more openly
34:45
and all I've been thinking about recently
34:47
is just even interview processes and how people
34:49
interview people . It's just not
34:51
working Like . Employee
34:53
engagement is low , turnover
34:57
is really high , trust in companies . So I'm like or even interview process
34:59
and employer branding and how recruiters are
35:01
selling organizations . I just think there needs
35:03
to be a shift of a mindset and somehow
35:05
there's got to be transparency and
35:07
just more open conversations rather
35:10
than everybody just going we'll commit you long-term
35:12
. We have a great culture and we we had . We're a perfect
35:14
place and you're a perfect candidate . So
35:17
how do we add in some like authenticity
35:19
in there in a right way that's
35:22
actually productive rather than ? I
35:25
think the point we're at it's get job seekers all the time . How
35:27
should I answer this question ? I'm like would you want
35:29
like a form ? This isn't a video game . I
35:31
don't want to give you like the double click
35:33
a , b , c to get the job . Answer
35:36
it honestly is that crazy
35:38
? But but then when people do answer honestly
35:40
, they don't get through . So it's just a weird . It's
35:42
a weird dichotomy . Yeah
35:44
, there's this . Yeah , that could be challenging . Definitely
35:47
, I feel like we're gonna have a lot to talk about in these episodes
35:49
yeah for sure , and we could keep going and going
35:51
.
35:51
I I think just the one thing , though , is keep in mind
35:53
is like employers do need to be mindful of the fact
35:55
that there's a younger generation out there
35:57
that might be looking at things more in terms of gig
36:00
economy , but let's not forget also that
36:02
to some extent , we
36:04
have to consider people's ages and their
36:06
responsibilities in life . Short-term contracts
36:08
sound really great , probably in your early 20s , before
36:10
you have a mortgage , married kids , these types
36:12
of things . A lot of the folks that
36:15
I speak to , they want a
36:17
position where they're going to hopefully be there a few years
36:19
. There is a generational thing in terms of
36:21
shifts in terms of mindset , but they're
36:23
also like we need to balance that out with the fact that there's
36:25
also okay . We're talking about folks that are
36:27
in their early twenties here , so their values are
36:30
probably going to shift as
36:32
they get older as well , so there's more to it that we have to
36:34
shift as they get older as well , so there's more to it that we had to unpack
36:36
as well and you're 100 right then is you
36:38
can't treat .
36:39
I think it's figuring out what actually matters
36:41
to you . Is it stability , is it learning
36:44
new skills ? Is it ? And it
36:46
can be a combination of all things , but
36:49
I think to your point . It's like not
36:51
treating everybody the same , which I mean , but that's . It was like
36:53
we're trying to treat everybody the same , but it I mean , but that's . It was like we're trying
36:55
to treat everybody the same , but it doesn't even make sense logically . Well , no , you
36:57
can treat everybody , you can be fair in it , it'd be fair
36:59
.
36:59
Exactly so . We strive for fairness , but not treating
37:02
people the same . It's like there's that's so great
37:04
A difference , right . Like
37:15
you , you want to . You should our values . What do we need
37:17
and how do we align ourselves with the people that If
37:19
somebody who values a gig economy isn't the right fit for
37:21
your business , then you have to one figure
37:23
out can I actually get people that don't have that
37:25
mindset for what I need ? And
37:27
so that's where it's okay ? I need people that can work
37:29
at this price point . I need flexibility
37:31
in my budget to not have
37:33
a fixed cost , so I have a low
37:36
price point . I need flexibility in my budget , but
37:38
I want somebody who's going to stay with me for
37:40
years . The reality is that those things
37:42
might not be compatible . You might need
37:44
to figure out okay , how
37:52
can I change my product offering or my pricing or whatever else so that I can get folks or whatever
37:54
that align with more of a long-term mission ? Or what do I need to do to shift so that I can make
37:56
my business model work with people that are more in
37:58
the gig economy ? There's sometimes there's a mismatch
38:01
between what a company wants and what they're able to , what
38:04
profile they're attracting .
38:05
So there's some things there to consider as well and
38:08
I think that's where I kept talking about this again a
38:10
lot where it's obviously I do a lot on social media
38:12
and I get a wide net
38:14
of things . But the more I look at
38:16
like I've just been doing research
38:18
on like maybe it's companies that have
38:20
gotten heat for maybe
38:23
layoffs they've made Just companies that are like
38:25
trending and it's not like a witch hunt and
38:29
I'm not going to name names , but I think I look sometimes at company
38:31
pages and then basically
38:33
you see , see , let's say , a layoff reaches the
38:35
news and then you hear like the ceo's
38:37
remarks okay
38:39
, great . But then you go to the website
38:42
and the career page . It's every career pages
38:44
. We're a great place for everybody , we want everybody
38:46
, and I'm like this is where
38:48
the transparency is . Let's just not , let's
38:50
not just say things , because that's
38:52
how we sell people on things . How
38:55
do we bring transparency ? And again , it's I'm not
38:57
saying you put your dirty laundry out there
38:59
. I don't know what I'm saying , but there's a difference
39:01
between some of it .
39:03
I think it's , I don't know . It's the same thing with , like , personal
39:06
relationships . If you've ever
39:08
met a person that you want to be friends with more like , we've all
39:10
met this person , that like comes
39:12
across as like maybe a little puts
39:15
up this facade of being great in all
39:17
these types of ways where , even if you walk away
39:19
from the conversation oh that's a really seems like a really
39:21
impressive person that's not necessarily
39:24
the person you're gonna hit up . Hey , you want to hang out because
39:26
if somebody feels unattainable , first of all you're
39:28
not gonna make a connection . Second of all , it
39:30
can sound conceited and and arrogant
39:32
to just talk about how great you
39:35
are and and you're not going to want to be friends with that type
39:37
of person either . The type of person that
39:39
you want to be friends with probably is somebody
39:41
who is outgoing , probably
39:44
nonjudgmental , somebody
39:46
that's in the this is generalizations , right , of
39:48
course . Like people like to be type of people . I'm just saying
39:50
like somebody who's they have a lot of positive attributes
39:52
, whatever that means to you , but they're
39:54
also like real , like you're like oh , like you
39:56
also can relate on , like some
39:58
of the harder shit , like some of the challenges , right
40:00
yeah , it's vulnerability like that yeah
40:02
, like that whole like vulnerability type of thing , where
40:04
it's like it feels it's a lot more like real and you're actually getting
40:07
a pulse for someone who somebody really is . That's
40:09
going to build a lot more trust . Yeah
40:11
, I've always said like one way to articulate this
40:13
, or to live by this principle and the
40:15
interview process , is companies should be spending
40:17
a lot more time talking about their problems , their
40:20
challenges not just like selling hey , like
40:22
we're doing all this cool stuff , we're working with this awesome tech
40:24
. You're gonna be working on this project .
40:26
We got nap pods .
40:27
Here's a couple of the biggest challenges we're facing
40:29
right . Like we have
40:32
, we want to develop this product , but
40:34
we have this massive technical constraint , or
40:36
we have this thing happening on the competitive
40:39
side , or whatever it might be , and
40:41
the goal is to find people that are passionate about solving
40:44
for that challenge . Yeah , it's not just
40:46
about people that are passionate about your how amazing
40:48
you are when it gets to like the things that you're not
40:50
good at , that you currently suck at
40:52
. Can you find people that see that
40:54
as a challenge and be you know what ? I have the right stuff
40:56
to make that better . To me , that's how you build a great
40:58
company I .
41:00
I actually think it's easier for agencies
41:02
to be able to partner
41:04
with companies like this , because I think I
41:07
used to see this all the time . I partner with a company
41:09
and it's like the classic
41:11
tell me about your culture . Oh , it's really great . We
41:14
promote people from within . We've got really
41:17
work hard , play hard culture . You
41:19
just hear a lot of the same things . And
41:21
then you start going out
41:23
into the market . You send out
41:25
whatever some emails . You send out some emails
41:28
, start talking to people and they're like nope
41:31
, not interested . Why aren't you interested ? Yeah
41:34
, I just heard bad things , bad things . Would you hear bad things ? We had three employees from that
41:36
company that joined our company and they told us
41:38
blah , blah , blah . And then you go back to the company
41:40
. You're like hey , look , I've just done some initial research
41:42
and it looks like we've got a couple issues . What do you know
41:44
about this ? And most companies are aware
41:47
of what's going on . They're like
41:49
yeah , we know this is an issue . And then you
41:51
just start getting in that conversation okay , so what ? So what
41:53
are some of the things that you're doing to change this ? And then
41:55
you start to approach it from what you just said , which is
41:57
can you find people who are motivated by
41:59
that challenge .
42:00
There's people out there that want to take it upon themselves
42:02
to make their employer better .
42:04
Exactly .
42:05
Maybe it's within their role to do it
42:07
or not , but you can turn a
42:09
negative into a selling point
42:12
.
42:16
Exactly , and I think that's the piece right . I just think of what should happen in . There's a level
42:18
of it in employer branding , there's a level of it
42:20
in recruitment marketing and
42:22
then there's a level of it in your actual recruitment
42:24
process and I think , like
42:27
you said , you want to have an environment that's inclusive
42:29
, but you also want to be honest about
42:31
the environment that people are going
42:34
into , and I think the fear is we've
42:36
just created these kpis of like huge
42:38
funnels and the more applicants
42:40
the better , and you hear it all the time in agency
42:42
, right , yeah , just send me as many applicants as you can , it's
42:44
what ? Who else is out there ? All
42:46
of those cliches . Instead
42:48
of just focusing on what's the quality , I'd rather
42:51
have 10 quality people that are aware
42:53
of what they're getting into , for better or for
42:55
it . And again , work-life balance I think is a great
42:57
one , cause it was like suddenly every company's got a great
42:59
work-life balance . And then you talk
43:01
to people that are like nah , actually you work like
43:04
whatever 60 to 80 hours
43:06
, and I'm like , why just say
43:08
that ? Because , yeah , a bunch of people are going to go
43:10
. Ooh , I don't like that environment .
43:12
Awesome , we
43:15
just saved a bunch of time , but there's people out there that see their identity
43:18
as their work , they're
43:20
going to thrive better anyway . They're going to produce better results
43:22
. I agree with you and if you can't be transparent
43:25
and attract the right people , then you
43:27
got to change your culture . But
43:30
you can look at it from a hyper-rational perspective
43:32
as well . You don't have to say I'm changing culture
43:34
because I value work-life
43:36
balance , even if you're an employer . You could say from
43:39
a hyper rational perspective . You could say I'm going to change
43:41
my culture because I need people that
43:43
fit xyz criteria so that I can hit
43:45
my financial metrics like . The
43:48
concept of culture doesn't have to be this like warm
43:51
and fuzzy emotional base but that , but
43:53
that that has what it has .
43:55
That's what it's become and I don't know
43:58
. I don't know , do you because you've ? I've
44:00
been in recruitment for a decade and it feels like it's always
44:02
been like that , do you ? What are your thoughts
44:04
on ? Like that tipping point when , like culture
44:07
became that ? Is that just like
44:09
evolution ?
44:10
it's . I think , from a people perspective , an individual
44:12
perspective . Culture essentially has
44:14
always leaned
44:16
on the sides of like feeling and emotion and caring
44:18
about each other and empathy . And from an employer
44:21
perspective , I think
44:23
it's seen as more of a means to an end .
44:26
And .
44:26
I think actually like neither are the right answer
44:28
.
44:28
It's like a necessary evil . It's a necessary
44:30
.
44:31
I think it's in the middle . As a company
44:33
, you should never just see people as a means
44:36
to an end . So , even if you have
44:38
a good culture , still doing it
44:40
from the perspective of a means to an end probably
44:42
isn't the type of leaders
44:45
that people want to work for . They don't want to feel
44:47
like the company is only doing
44:49
this because they have to . They
44:52
want to work for leaders that there is a level of empathy
44:54
and care in terms of how they interact with the employees . From
44:56
the other perspective , employees should
44:59
not expect companies to do things sheerly
45:01
out of empathy and care . There
45:03
needs to be an understanding that to some extent
45:05
, culture is driven by
45:07
producing an environment that is
45:09
going to cultivate the outcomes that the company
45:12
is going after . So it's like this combination
45:14
, like a healthy culture , should be both
45:17
of those things . There is this like emotional care aspect
45:19
, but it's not just that . It's
45:21
not just about it has to be also
45:24
aligned with what are the North Star metrics
45:26
that the company needs to achieve
45:28
, and it's that balancing act . A lot of the times when companies
45:30
can't find the right folks or there's friction
45:33
between people getting frustrated when they're hired , have
45:35
you truly found the right balance between those
45:38
things . If you can't be transparent and get
45:40
the right people , then something's
45:42
probably out of center
45:44
with this equation of means to
45:46
an end pure empathy , care
45:49
. Where do we meet in the middle ? And if you're finding that
45:51
right middle ground , you should be able to set realistic
45:53
expectations with people and
45:55
then you should be able to get the right
45:57
people . If you make sure you have a
45:59
little bit of care , you have care , compassion , but
46:02
you're also doing what's right for the business . It's
46:04
finding that middle ground . You find that middle ground , you can find
46:06
great people and you can get people that are
46:08
going to work harder do what you need to do within
46:10
reason .
46:11
Yeah , it's super . I don't know . I've got like a million
46:13
thoughts in my head going on , but no , I just
46:15
. I was actually just at a conference yesterday
46:17
up in Milwaukee and
46:20
one of the speakers was just
46:22
talking about this whole idea of like sustainability
46:24
and that automatically people
46:26
think environmental sustainability
46:29
. But he's basically talking about creating cultures
46:31
where people are
46:33
paid well right , because if someone's not paid
46:35
well , they're not in a good place there
46:37
. It's very hard for them to be as productive
46:39
but then creating environments where people can do
46:41
like creative work
46:44
and just looking at it If you look at
46:46
your business , how long
46:48
, if nothing else changed , could people actually
46:50
keep doing the job without getting burned out
46:53
and all this other stuff . But it just really made
46:55
me think about what you're saying and it's like
46:57
finding that middle ground
46:59
. I think we have to have more of these conversations
47:01
because I on
47:04
a literally every time I talk to somebody
47:06
and you know who's hiring
47:08
they all repeat
47:10
very similar things when it comes to
47:13
culture and I think it's like leadership
47:16
has to drive those honest conversations and
47:18
create a space for people to actually
47:20
I'm not saying like vent
47:22
, even vent about things
47:24
, because I think there are certain times where , as an employee . You
47:26
just have to understand like there
47:28
are going to be things that are frustrating and
47:30
you don't need to , you don't ? You
47:33
don't have to like vent that out every single
47:35
time , and then there's even a bet . There's a balance
47:37
, right , if you work for a company , being
47:39
a part of the culture I talk about this
47:41
a lot of my content , probably more from a cynical point
47:43
of view , but part of being a part of a culture
47:45
is like going
47:48
along with things and like supporting the company
47:50
culture and being positive . Those
47:52
are all things which people don't really talk about . But
48:02
when people hire you , part of your pay is like representing the
48:04
brand well , like being a good , being excited about the work that you're doing . But
48:06
I think there's a room for an honest conversations
48:08
about challenges and I think that it's
48:10
just . I don't think people feel
48:12
comfortable airing out
48:15
those things because there can be that sense
48:17
then like all right , you're just not a fit . And I've
48:19
seen it a couple times where particularly people who just
48:21
join companies people
48:23
have been at the company for a really long time oh , they're not
48:26
going to be a fit . I remember one instance
48:28
where I was mentoring somebody
48:30
and it was like a lot of leaders were like , yeah
48:32
, I just don't think the person's a great fit . I was like , dude
48:34
, been here for six weeks , you
48:37
gotta give up a chance . They're feeling this pressure
48:39
and then it's three years on
48:41
, they're like a great performer
48:44
and a top performer . And I'm like , again
48:46
, it's like when you bring people into an organization
48:49
I've experienced and I probably experienced
48:51
it's more like smaller companies but
48:53
there can be that like we've
48:55
got this culture and no one can come into
48:57
it and it's this weird thing that can happen
49:00
. And oftentimes it's like those
49:02
companies are the ones that , on the face
49:04
of it , everything's exciting , and then there's
49:06
this underbelly where people are actually experiencing
49:09
things but they don't feel comfortable bringing them up
49:11
. I think it's like as leadership , it's's again
49:14
, like you said , finding that middle ground of like how
49:16
do we have these conversations to where people feel
49:18
safe ? How do we do it in
49:21
a way that's realistic ? But I again
49:23
, I think that's starts with recruitment
49:25
and onboarding and like bringing people into a
49:27
realistic environment , cause I think
49:30
some people will know some
49:32
of the culture stuff and , like the culture video
49:34
, some people will know there's just an element of BS in there
49:36
anyway , and obviously not everybody's happy
49:38
about everything , but not everybody . There
49:40
will be people who genuinely think this is the perfect
49:42
place . I will work here for the rest
49:44
of my life , and then it's six months later . They're like confused
49:47
, and so I'm like how do you bridge that
49:49
gap ?
49:49
Yeah , yeah , we're definitely gonna
49:52
have to continue this conversation . Yeah , we're definitely gonna have to
49:54
continue this conversation . It's been , uh , it's been excited , for
49:56
sure , for sure .
49:58
I'd love to hear from people too . Obviously you have both
50:00
of our profiles . If you're listening out there and you
50:02
have like thoughts on this or like questions
50:04
, or even just you're like , yeah
50:06
, here's what we've done
50:08
, I'd love to just hear from people on this as well , because I just
50:11
think I don't know anyone that's figured it out
50:13
. And yeah , obviously we work with
50:15
just lots of different companies , so you get to see
50:17
lots of different angles and similarities and
50:19
trends and all that type of stuff
50:21
.
50:22
Yeah , for sure , everybody tuning in , feel free to reach
50:24
out to us on LinkedIn . All right , I know Joel's
50:26
on pretty much every relevant
50:28
social platform LinkedIn's good for this . Okay
50:31
, cool , cool . All
50:33
right , joel , hey , man , this was a lot of fun . I'm looking forward
50:35
to recording again in a couple of weeks
50:37
. Here Again , everyone , we're going to be Joel
50:39
and I are going to be recording an episode every couple of weeks
50:42
, so it's going to be a fun of ongoing segment
50:44
of the show and , joel , thanks for partnering with me on
50:46
this . Man , I'm really pumped about it .
50:47
Yeah , thanks for having me . We'll talk soon , excited
50:50
for the next couple of months there as .
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