Press 1 For Nick Creators & Guests

Nick is the host of the Press 1 for Nick podcast, a Director of Contact Center Solutions at VDS, a speaker on dustomer experience, employee experience & digital transformation, and a featured contributor for ICMI. His mission is to bring together digital transformation, customer expectations, and business objectives to create effortless customer experiences.

Julian is a sound and communication expert, he travels the world training people to listen better and create healthier sound, he is author of the books How to be Heard and Sound Business.

Howard Behar is a former President of Starbucks, author, speaker, and advisor.

John O’Leary is a speaker, author, and podcaster.

Christopher Voss is a businessman, author, and professor, he is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book, Never Split the Difference.

Jillian Benbow is a Community Experience Manager of SPI Media.

He is a physician scientist, professor, chair & chief of medicine, and co-author: Wonder Drug, Compassionomics

John DiJulius is an author and the founder and Chief Revolution Officer of The DiJulius Group.

Despite having a bachelor’s degree in Marine Biology, working in tech support and government contracting roles, and not getting his first official sales job until age 27, Jason Cutter founded the Cutter Consulting Group, with a focus on coaching and training individuals, and being hired by companies around the world who want to dramatically improve their selling effectiveness. He is the author of Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker, and host of the Authentic Persuasion Show podcast.

Kwame Christian is a Professor at The Ohio State University Moritz College of Law.

Steve Cadigan is a Talent Hacker, Dad & Sports Fan.

Jon Picoult is an author, keynote speaker, and Founder & Principal at Watermark Consulting.

Howard Tiersky is the CEO & Founder of FROM and author.

Roger Dooley is an author and international keynote speaker. His books include Friction: The Untapped Force That Can Be Your Most Powerful Advantage (McGraw Hill; named one of the Best Business Books of 2019 by strategy+business) and Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing. He writes the popular blog Neuromarketing as well as a column at Forbes.com. He is the founder of Dooley Direct, a consultancy, and co-founded College Confidential, the leading college-bound website. He’s been a serial entrepreneur since he left a senior strategy position at a Fortune 1000 company to enter the then-nascent home computer market.

Kindra Hall is a bestselling author, international keynote speaker, and Chief Storytelling Officer at SUCCESS Magazine.