Description 

This week Ari brings the passion, Tyler loves the passion, Darin used to be Tyler’s manager, Garret doesn’t integrate, and James is hard to work with. All of that and Ari discusses Career Planning at Infoplus.

Show Notes 

00:00:00 - Pre Show

• Power tools: “It’s nice to have the right tool for the job”

  • Festool!

• Is James hard to work with?

00:04:15 - Show Start

• Week 3 with Ari

00:04:35 - Follow-Ups 

• Listener Becca - Darin, thank you for normalizing mental health.

  • “If I took pills for my thyroid I would talk about that, so if I take pills for my brain I’m going to talk about that”.

• Listener Becca - James, you told Darin you lost trust in him. Is that out of anger and is it still true?

  • …”I know exactly who Darin is and I trust him completely”

• Listener Becca - Where does everyone feel they stand with the 15CoCL? Not mentioned as often as it was in season 1.

• Listener Becca - You never provided a link to Support Engineer Jackson’s music

  • Boom - Now We Have!

• Listener Becca - Lucy update?

  • Comforting news - Lucy’s cries are that of confusion and not pain

00:21:33- The Headlines

• Darin

  • Strategic Team

    • Live with Support in Hubspot

    • Kicked off new sprint 

      • Create the sales machine monitoring system

        • Dashboards and metrics in Hubspot

      • Clean up a few things with Hubspot

      • Put together a proposed plan for the Order Speed changes

  • One on One with Tyler

    • Identified a potential GWC™ issue as scrum master

    • Managed not to speak about the fact I used to be Tyler’s manager

      • ...but Darin’s talking about it

      • Virtual podcast bro hug between Tyler and Darin

• Tyler

  • Product L10™ - scored a 4.4

    • Assigned a series of ToDo’s to get the scorecard back to a good place

    • T2 Support is stretched thin

  • One on Ones complete

    • Got into a lot of important topics that helped a lot of employees

    • Continued to push the Same Page meetings

• Garret

  • Completed 5 of 6 1 on 1’s

    • Ranged from:

      • Just want some clarity on a few things

      • 90% employees sharing

      • To a PrinciplesYou joint assessment

        • Opened my eyes to several ways Ari and I can work better together

  • LT L10™ - scored below a 4 so no need to report

    • Issues

      • Career Planning ToDo not done and how we can get it back on track

  • 3PL and Retail Team L10’s™ - both scored a 4

    • 3PL dove into good issues around sales process

    • Retail dove into lead quality issues

  • IDS™ on V/I dynamic not working within Infoplus

    • Garret’s not a great integrator (not a quad 1 thing for Garret)

    • Real time follow up: 

      • Why is there a negative connotation to identifying what’s not your Quad 1

        • “I think it comes from the struggle to let go”

        • Could it be fear around financial stability / health?

• Ari 

  • Getting ready for “super fancy official” launch into funding

  • Taking my first vacation (disconnected from work) in over a year

    • Hiking and forest hot tubs

  • Taking on planning Monday / Tuesday for the leadership team

    • How to lean into Rocks only planning

  • Being a “one person” department - what is this trying to teach me

    • “Behaviors that got me here, don’t serve me at the levels I’m at and to grow”

• James (collective jaws hit floor) has no headlines

00:55:03 - Topic 2 (1) - Ari part 3 - Career Planning

• We developed a version one, but Ari has taken it to version 2.  

• Ari what do we mean by career planning?

  • 18 month Executive

  • 24 month employee

  • How do we continue to make our employees lean into that Zone of Genius?

  • How do we continue to reward them?

• 24 Month employee

  • 12 months to master what you are currently doing (get to all 5’s on your FA)

  • 12 months to execute a career plan to move to the next level

    • ⅔’s are classes dictated by the path / ⅓ are electives you get to chose

      • Completion = New Seat, New Title, Pay Increase

• 18 Month executive

  • We will always hire executives

    • Employees can apply but no dedicated / ensured path

  • VP and Director Teams will = Visionary / Integrator teams over a functional area or department

  • Executive Director = Visionary and Integrator in a single person

• Tyler - “I love the passion here”

  • A couple of employees have an old version of a career plan or moved titles recently, how do we handle these in the new career plan launch?

• “This is stupid I don’t have a career plan, I don’t need a career plan, this is the best career plan meeting I’ve ever had”

01:12:41- Questions and Long Answers 

• Listener Brandy (to everyone) - Do you feel the podcast has helped you in any way?

  • Darin - “rubber duck debugging”

    • Have given us an entirely different mindset - not trying to solve problems, just sharing and talking  

  • Tyler - “very strange”

    • Employees quoting our podcast on how to solve a problem

  • Garret - “this would be your turn to answer”

    • Takes the place of the “fireside” chats

  • Ari - “I know Tim doesn’t like to be on podcasts”

    • Helped the co-founder (plus “post founder”) dynamic

      • Yes...Tyler and I made up the concept of post founders

01:19:32 - End of Show 

• Send feedback to happyrobot@onlywaytofail.com

01:33:28 -  After Show - nessuna (that’s Italian for none)

The Credits

• Hosts, Garret Richardson, Tyler Samples, Darin Kelkhoff, and James Maes

• Show Notes by Garret Richardson

• Proofing and Title by Darin Kelkhoff

• Editing, Mixing, and Mastering by Brenton Wainscott