A recent survey by Tata Communications and Harvard Business Review reveals that 38% of the 264 participants believe their organisations are not effectively delivering positive customer interactions. Discover the reasons behind this and what can
In our sixth episode, Srivathsan Narasimhan, Director of Strategic Solutions at Tata Communications, speaks with Raimund Klein, CEO and Founder of the International Centre for Industrial Transformation. Tune in for a discussion on shopfloor con
What better time to discuss the relevance of "Digital Dragons" than Chinese New Year! In the 5th podcast of our series, Empowering Tomorrow, we've brought together Genius Wong, CTO, Tata Communications and Tony Chan, Editor of CommsDay, for a c
Welcome to Part 2 of Episode 3 of our podcast series, Empowering Tomorrow. Part 1 of this exceptional episode, Technology and Sport: Allies for diversity and inclusion, coincided with the iconic FORMULA 1®SINGAPORE AIRLINES SINGAPORE GRAND PRIX
Welcome to Part 1 of Episode 3 of our podcast series, Empowering Tomorrow. This very special episode, Technology and Sport: Allies for diversity and inclusion, coincides with the iconic FORMULA 1®SINGAPORE AIRLINES SINGAPORE GRAND PRIX 2023.
Welcome to Episode 2 of our podcast series, Empowering Tomorrow. In this episode we delve into the challenges leaders face when prioritising the Customer in an always-on, omnichannel digital world. Customer experience (CX) is undoubtedly a diff
Welcome to 'Empowering Tomorrow', a new podcast series by Tata Communications that expertly dissects the complex world of hyperconnected ecosystems. In our debut episode, 'Get Ready for the Hyperconnected', we convene a think-tank of industry t