Joe Leader is the CEO of APEX, the Airline Passenger Experience Association. APEX is made up of nearly all of the world's major airlines and serves as a non-profit organization who’s mission is to enhance passenger experience across the entire airline industry. Joe has been at APEX just over a year now and has done some incredible work to establish strategic collaborations and drive thought leadership for the association. Joe has been a leading executive for more than two decades across technology and aviation companies. He has his MBA in technology management, and conducted his business Ph.D. research on accelerating technology adoption in aviation.So, if there is someone to speak to regarding the future of the aviation industry he is a great place to start.
We dive right into it in this conversation and if you are wondering what the future holds for air travel there are many gems in here. So many that as you unpack the disruption topics covered you can imagine major opportunities throughout air travel.
Like any industry there are a lot of acronyms. They should all be in the show notes below as well as links to all the people and projects that we mention in the show.
If you only have 5 minutes listen to:
Why connectivity on the aircraft is positively disruptive [22:26]
Joe’s Contact Info:
Show Links:
United Airlines Uber partnership
In flight entertainment market
IATA - International Air Transport Association
GDS Systems -Global Distribution Systems
Ryan Air CEO Quote on being nice to passengers
APEX future of aircraft of 2025
British Airways Club World S configuration 1998
British Airways & International Airlines Group (IAG)
People Mentioned:
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